他回了我
as per your conversation with our Customer Service representative, kindly find the attachment in the mail. Please fill up the form and email us the soft copy. Please provide proof of purchase to us. We will make arrangement for the pickup of defect unit after the 15th February 2016. Also, please be reminded to remove your SIM and external memory card. Vmall warehouse engineer will do inspection on the defect unit. After inspection passed, customer can received the exchange unit in 5 working days (count from the date warehouse receive returned unit).
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