You are eligible to use arrivals SmartGate if you:
are aged 16 years* or older
hold an ePassport from one of the following:
Australia
Canada
China
France
Hong Kong
Ireland
Japan
Korea
Macau
New Zealand
Singapore
Sweden
Switzerland
Taiwan
United Kingdom
United States of America.
Airline crew who meet these eligibility requirements can choose to use arrivals SmartGate rather than being manually processed through the crew lane.
Australian and New Zealand ePassport holders travelling on military orders are not eligible to use arrivals SmartGate.